What Happens If My Uber Driver Gets In An Accident

Uber has revolutionized the way we think about transportation, making rides easily accessible through just a few taps on a smartphone. However, as with any form of travel, accidents can occur, and knowing how to handle these situations is essential.

This guide will equip you with the necessary steps to take immediately after an accident involving an Uber.

Factoid About Uber Accidents

Statistic Value
Total Uber Trips (2021) 6.3 billion
Uber Revenue (USA & Canada, 2021) $10 billion
Global Uber Users (2021) 118 million
Global Uber Drivers (2021) 5 million
Daily Uber Trips (Average) 17.4 million
Cities with Uber Service More than 900
Traffic Fatalities Increase (2021 vs. 2020) 12% increase
Uber DUI Accident Reduction 15-62% per year
Traffic Fatality Reduction (USA, 2019) 4% overall; 6% for alcohol-related
Fatal Uber Accidents (2019-2020) 101 deaths in 91 accidents
Common Causes Speeding (32%), alcohol-impaired drivers (23%)
Victims in Uber Accidents Pedestrians (64%), vulnerable road users (42%), motorcyclists (29%), bicyclists/scooter riders (7%)

What to Do Immediately After the Accident

Accidents are startling, but your response can significantly affect the outcome of any insurance or legal matters that follow. Here’s how you can manage the immediate aftermath efficiently and effectively.

Ensure Safety

Safety is the immediate concern following any accident.

If you’re involved in an Uber accident, check yourself and others for injuries first. If medical attention is needed, dial 911 to get emergency services on the scene as quickly as possible.

Ensuring everyone’s safety can also prevent further complications and is crucial for the subsequent steps in handling the accident.


Once safety is assured, begin documenting the accident.

Use your smartphone to take photos of the scene, including all vehicles involved, any damages, and specific road conditions or signs that might be relevant.

Also, gather names, contact details, and insurance information from all parties involved, as well as from witnesses. This information is vital for insurance claims and any potential legal proceedings.

Accurate and comprehensive documentation can serve as crucial evidence to support your account of the events.


Notifying Uber about the accident is a critical next step and should be done as soon as possible. This is typically done through the Uber app, where you can report the incident and provide preliminary details.

Prompt notification not only documents the event officially with Uber but also activates their support processes, which can assist you in dealing with the accident’s aftermath.

Understanding Uber’s Insurance Policy

When an Uber is involved in an accident, the insurance coverage can be complex. This section outlines the key aspects of Uber’s insurance policy to help you understand what coverage is available and under what conditions.

Overview of Uber’s Insurance Coverage

Uber provides varying levels of insurance for its drivers, which is activated based on the driver’s status at the time of the accident.

When the Uber app is off, the driver’s personal insurance is the primary coverage. As soon as the driver turns on the Uber app and is available to accept rides, Uber provides limited liability coverage.

This coverage becomes more comprehensive when the driver accepts a ride and during trips, offering up to $1 million in liability coverage per incident.

Explanation of Liability and Comprehensive Coverage

Liability coverage by Uber is designed to cover damages that the Uber driver may cause to others—this includes both property damage and personal injuries. This means if your Uber driver is at fault, this coverage can help pay for damages incurred by other parties.

Comprehensive coverage, on the other hand, covers damages to the Uber vehicle in scenarios like accidents or theft, provided that the driver has personal comprehensive insurance. This is crucial because it fills gaps that might not be covered under the driver’s personal policy.

How Uber’s Insurance Works in Conjunction with the Driver’s Personal Insurance

The interaction between Uber’s insurance and the driver’s personal insurance depends on the specific circumstances of the accident.

Generally, Uber’s insurance is designed to step in as primary coverage while the driver is actively engaged in a ride.

If the driver’s personal insurance does not cover an incident, Uber’s policy can provide the necessary coverage up to its limit. However, if the driver is not on an active ride, then the driver’s own insurance is typically considered the primary insurer.

Determining Fault in an Uber Accident

Determining who is at fault in an Uber accident is crucial as it directly influences the insurance claims and any legal outcomes. This section will guide you through understanding how fault is established and its implications for an Uber accident.

The Role of Fault in Insurance Claims and Legal Responsibility

Fault determination is the process by which it is decided who is responsible for the accident. This determination is critical because the at-fault party’s insurance is primarily responsible for covering the damages.

In some states, fault impacts the ability to recover damages due to comparative or contributory negligence laws, which reduce compensation based on the claimant’s degree of fault.

How Fault Is Determined in Uber Accidents

Fault in an Uber accident can be complex due to the multiple parties involved—such as the Uber driver, another driver, pedestrians, or other external factors.

Law enforcement typically assesses the accident scene and collects statements from those involved and witnesses to determine fault.

Additionally, evidence such as traffic camera footage, vehicle damage, and road conditions are also considered.

Impact of the Driver’s Status (On-Trip vs. Off-Trip) on Insurance Coverage

The driver’s status at the time of the accident—whether they were available, waiting for a ride request, en route to pick up a passenger, or during a trip—significantly affects whose insurance is primary.

If the Uber app was active and the driver was on-trip, Uber’s $1 million liability policy is likely to be in effect.

If the driver was off-trip, their personal insurance is typically considered primary, with Uber’s insurance providing contingent coverage only if the personal insurance is insufficient.

Legal Steps to Take Post-Accident

After an accident involving an Uber, there are several legal steps that you should consider to ensure your rights are protected and that you can pursue any necessary compensation. This section explores the key legal actions to take following an Uber accident.

When to Contact a Lawyer

It is advisable to contact a lawyer as soon as possible after an Uber accident.

A lawyer can provide crucial advice on how to proceed, especially in handling communications with insurance companies and Uber itself.

They ensure that you do not settle for less than what is fair or inadvertently admit fault in communications, which could compromise your ability to claim compensation.

Overview of the Personal Injury Claims Process in Ride-Sharing Accidents

The personal injury claims process typically begins with an assessment of the accident to determine fault, followed by an estimation of damages. This includes medical expenses, lost wages, and pain and suffering.

Your lawyer will help compile the necessary documentation and evidence, such as medical records and witness statements, to support your claim. They will then negotiate with the insurance companies involved to seek a fair settlement.

If a satisfactory settlement cannot be reached, the next step may involve filing a lawsuit.

Potential Complications in Uber Accident Claims

Uber accident claims can be complicated due to the involvement of multiple parties and the unique aspects of ride-sharing insurance policies.

Issues often arise in determining the exact status of the driver during the time of the accident—whether they were logged into the Uber app and whether they were carrying a passenger. This status can significantly affect which insurance policies apply.

Furthermore, disputes over fault can complicate claims, as can injuries that do not manifest symptoms immediately.

Filing a Claim with Uber

After an Uber accident, it’s important to file a claim promptly to initiate the process of compensation. This section guides you through the steps to take when filing a claim with Uber, detailing what information to provide and what to expect from the process.

Step-by-Step Guide on How to File a Claim via Uber’s App or Website

Filing a claim with Uber after an accident can be a crucial step in ensuring you receive proper compensation for any damages or injuries.

The process is designed to be user-friendly, utilizing Uber’s app or website. Here is a step-by-step guide to help you navigate this process effectively.

  1. Log in to the App or Website
  2. Access the Help Section
  3. Report the Incident
  4. Describe the Accident
  5. Upload Documentation
  6. Submit the Claim

Once your claim is filed, Uber’s insurance team will review the details and may reach out for additional information or to discuss the next steps. It’s important to provide as much detail as possible to facilitate a smooth process.

What Information to Provide When Filing a Claim

When filing a claim, include:

  • The date, time, and location of the accident.
  • Descriptions of any injuries sustained and damages to the vehicle.
  • Names and contact information of all parties involved, including witnesses.
  • Photos of the accident scene and damages, if available.
  • A police report number, if a report was filed.

Providing comprehensive and accurate information helps to expedite the claims process and increases the likelihood of a favorable outcome.

How Uber Handles Claims Processing

Once a claim is submitted, Uber’s insurance partners will review the provided information and may contact you for further details or clarification. This process involves assessing the damages, determining liability, and evaluating any injury claims.

Depending on the complexity of the accident and the clarity of the fault, the resolution time can vary.

Uber aims to handle claims efficiently, but some cases may take longer to resolve, especially if legal issues arise or if multiple parties are involved.

Ready to Resolve Your Uber Accident Claim? Contact Pyramid Legal Today

If you’ve been involved in an Uber accident and need legal assistance, Pyramid Legal is here to help.

As your Pasadena car accident lawyer, we are committed to providing you with the support and guidance necessary to achieve the best possible outcome.

Call us today at (818) 814-8070 to discuss your case and learn how we can assist you in securing the compensation you deserve.

Don’t navigate this challenging time alone—let Pyramid Legal advocate for you.

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